About IT Services

Information Technology (IT) Services provides and manages the technical infrastructure for the university.

IT is responsible for managing the computer system, networks, internet connectivity, desktop system, telecom systems, and software services.

The Help Desk provides front-line support for the university community, providing telephone, in-person and on-site services to resolve any technical challenges that may occur.

The following forms are available for self-service and technical support:

General Documents

Telephone / Telecom Documents

IT Management Team

Stephan A. Byam – Vice President for Information Technology
Angela Wade – Director of Applications
Harry Moore – Manager of Client Services
Aloysius Regis – Manager of Telecommunications
Takisha Hill – Business Officer

Contact Us

Stephan Byam
Vice President of Information Technology
stephan.byam@udc.edu
202-274-5985


Main Office

Building 71, Suite 6300 (6 East)
202-274-5985
support@udc.edu
Office Hours: 8:30–5:00 Mon–Fri


Help Desk

Building 71, Room 2210
202-274-5941
support@udc.edu
Help Desk Hours: 8:30–5:00 Mon–Fri